Earlier this morning, we received word that the vendor who operates the library’s mobile app is no longer supporting the product, and hundreds of library apps across the country became inoperable overnight without any warning. Yikes!
We know that our community loves to interact with us through the mobile app– over 5,000 people per month log in to view their checkouts, place holds, and stay on top of library events. While we work to get a replacement app ready for primetime, here are a few ways to experience your favorite app features in a different way.
Find Your Library Barcode
One of my favorite app features is the built-in barcode. If you need to login to a library resource or checkout books at the self-check, you only need to pull out your phone. One way around that is to take a picture of the barcode to your physical card and save it on your phone. The scanners at our self-check can read a clear picture from your phone just like it does on the app.
If you don’t have your physical card in your possession, it might be time to get a new card. Stop by the library to get a replacement card and choose from two different style cards celebrating our 100th anniversary this year. The new cards come with a wallet and keychain-sized option.
Check Your Account
The My Account Button in the top right corner of this site will take you straight to the login page for your library account. Type in your barcode and PIN (the last 4 digits of the phone number we have on file for you). From there, you can access lists of your checkouts and holds.
Place a Hold
Once you are logged in to your account, you can search for items and place them on hold straight from the website. Admittedly, the search options on our mobile catalog aren’t as easy as the app or the desktop (very tiny buttons!).
Give us a Call
If this all feels like a lot, give us a call! We can help you with all of these issues over the phone or at our in-person service desks. We are actively working on setting up a replacement, and we are excited to get a new app in your hands as soon as we can.