Frequently Asked Questions-Updated!

library grab and go hours

We have a lot of new information to share. Please take a look at all the FAQs and take time to read a message from our library director about this phase of re-opening. As always, you can ask us a question anytime using the Ask Us form on the right side of this page. Our social media accounts and website are being updated regularly. Please consider following us!  Facebook | Twitter |Instagram| YouTube

When will the library re-open?

The library will move into our Grab and Go phase, opening on Wednesday, July 29 at 1 p.m. (Note our new schedule!) Upper and lower levels will not be open at this time, however staff will be available to retrieve items from those areas. State requirements permit us to admit 25% of our capacity of available public areas, according to the fire department assessment of our building.

What hours will be library be open?

Beginning Wednesday July 29, 2020

Monday, Tuesday, and Wednesday, 1 – 9 p.m.
• Thursday, Friday, and Saturday 9:30 a.m. – 5 p.m.
• Sunday – closed for extra cleaning

What can I expect when visiting the library?

  • All patrons and staff will be required to wear a mask upon entry and follow social distancing guidelines.
  • Limitations in building capacity, may make it necessary for you to wait to enter the building.
  • The upper level and lower children’s level will not be accessible to the public. Only the main floor will be accessible. Staff will be available to retrieve items from these floors.
  • You will need to use the outside bookdrop to make any returns. As materials will need to be quarantined, the check out desk will not be able to accept book returns.
  • There will be limited seating and chairs and no study rooms.

Will computers be available?

  • A limited number of public computers will be made available on the main floor.
  • Printing, copying, and fax will also be available. Staff will also be available for assistance.

I know my books are overdue. Can I drop them in the outside dropbox?

Yes – we will begin accepting library materials on Monday, July 27.
They must be deposited in our drop box off the parking lot. All items being returned will be quarantined for at least 4 days, so that they can then be safely reshelved and ready for check-out. No fines will be assessed for any materials checked out during our building closure.

What services are available?

• Main level browsing
• Upper and lower level material requests welcomed and grabbed for you
• Limited public computer access on our main level and available help from our IT tech team
• Printing, copying and faxing
• Check-out at desk or self-check stations
• Main level restrooms
• Grab and Go Youth theme bags – A selection of great children’s books on a variety of your favorite subjects. You can also order a customized bundle of books. Click here to learn more.
• Friends Book Sale
• Online programs for all ages
• Downloadable e-books, e-audiobooks, music, movies, tv shows, magazines, comic books

What services are not yet available?

• Browsing on the upper or lower level
• Private study rooms
• Computer lab
• Meetings, tutoring
• Youth floor puppet theater
• Youth game computers
• Teen video game playing
• Library programs in the building

What about safety?

• We are complying with all state COVID-19 requirements, including maintaining six feet from each other.
• There may be a wait on our front porch as we monitor number of people in the building. Please observe markings on the ground as social distancing reminders while you wait.
• Masks are required.
• The library will be professionally cleaned daily. High-touch points will be cleaned throughout the day.
• Staff are monitored before each shift for present health status and temperature.
• Returned materials will be quarantined for 4 days or more.
• Upholstered chairs have been removed from the floor and seating is limited to encourage Grab and Go Service.

Will curbside service continue?

Yes – curbside service has been very popular and will continue moving forward. In fact, we are expanding hours of curbside service so that more of you can place items on hold, schedule a pick-up time and get the materials you’ve been wanting. If you haven’t used this service yet, take a look at this quick how-to video. (Video is about 5 minutes) More details on curbside service can be found here. 

Can I put materials on hold or place orders in MeLCat?

You can place holds in our library catalog. MeLCat is up and running, however many items might not be available at this time, as not all libraries up and running.